About
I'm a CPHR candidate and operations leader who's spent over a decade navigating the messy intersection of HR, payroll, workforce systems, and office operations. I've been the person called in when a workforce system rollout was going off the rails, when a multi-jurisdiction compliance audit uncovered gaps nobody wanted to talk about, and when a team needed someone who could bridge the gap between what the business needs and what the systems can actually deliver.
I've worked across multi-entity, multi-jurisdiction environments covering HR, general office administration, and basic IT support. I've led full-cycle payroll implementations, handled employee relations from performance management to terminations, and built compliance frameworks that hold up under audit. I've worked in safety-sensitive industries and cross-border operations where the regulatory landscape shifts at the border.
What sets me apart isn't just the HR knowledge — it's that I bring the technical literacy to evaluate what's possible. I don't just identify inefficiencies; I can decompose them into atomic tasks, recommend the right automation approach, and work with technical teams to bring it to life. Most operations professionals can tell you what's broken. I can tell you what's broken, why it matters, and what the fix should look like — with the technical literacy to ensure it's actually feasible.
What I've handled
HR Operations at Scale
Managed the full employee lifecycle — recruitment, onboarding, performance management, investigations, and terminations — across multiple legal entities and jurisdictions.
Payroll & Workforce Systems
Led end-to-end payroll system implementations across multi-entity environments. Built payroll logic that handles multi-jurisdiction overtime, statutory holidays, and cross-border pay rules.
Employee Relations
Handled complex ER cases including investigations, progressive discipline, performance improvement plans, and terminations — in both non-unionized and organized-workplace environments.
Regulatory Compliance
Built and maintained compliance frameworks across provincial and federal jurisdictions. Managed audits, policy development, and statutory reporting across safety-sensitive industries.
Cross-Border Operations
Navigated the regulatory complexity of cross-border workforce management — where employment standards, hours-of-service rules, and payroll obligations shift depending on jurisdiction.
Office Administration & IT Support
Managed the day-to-day operational backbone: general office administration, vendor coordination, onboarding logistics, and first-level IT support so teams can stay productive.
Gap-to-Solution Delivery
Identified operational blind spots and resolved them with the right mix of process, tooling, and automation — often finding niche solutions that address very specific business needs.
Crisis & Change Management
Led HR and operations through restructuring, workforce reductions, policy overhauls, and system migrations. The kind of situations where there's no playbook and you have to build one in real time.